HPE Server Trade-Up Program for Canada

As a Canadian Commercial Business customer when you upgrade to HPE servers, you can get CASH BACK plus free shipping, handling and recycling for your decommissioned servers.

By July 31, 2022, purchase your new servers direct from HPE, buy through an authorized HPE reseller, or lease through HPE Financial Services. HPE authorized resellers may file a claim, but it must be on behalf of their end-user and will require a signed Transfer of Ownership document to be included with the claim information. This document can be uploaded along with the purchase Invoice within the first step of the claim process.

Limited Time Cash Back Offers

In order to participate in any of these offers, you must meet the HPE Server Trade-Up Requirements.

Offer #1: Accelerated ServerTrade-Up Programs

Thru July 31, 2022, for a limited time, receive receive up to an additional $600 for every qualifying server Trade-Up with HPE server purchase through our Accelerated Server Trade-Up Program. The qualifying Trade-Up amounts will vary depending on the manufacturer of Server being Trade-Up:
  • For the Trade-Up of an HPE Server, the Accelerated Server Trade-Up amount is $300 with a maximum of 100 servers claimed per customer.
  • For the Trade-Up of a Competitor Server, the Accelerated Server Trade-Up amount is $600 with a maximum of 40 servers claimed per customer.

For both Accelerated Server Trade-Up scenarios listed above:
  • The trade- in ratio shall be 1 Trade-Up qualified server to 1 HPE server.
  • This Program is a limited offer and shall automatically expire, without notice, once the fixed number of qualifying claims is reached.
  • HPE may amend this site and these terms at any time by posting the amended terms on this site.
  • Terms are effective immediately upon posting.
  • This offer cannot be combined with Offer#2: HPE Synergy Chassis and Compute Module Trade-Up.

Offer #2: HPE Synergy Chassis and Compute Module Trade-Up

By July 31, 2022, take advantage of these HPE Synergy Trade-Up offers:
  • $2,000 for the Trade-Up of HPE Blade Chassis towards the purchase of HPE Synergy Chassis
  • $500 for the Trade-Up of any server towards the purchase of HPE Synergy Compute Modules
  • The maximum cash back per claim is $40,000
  • The trade- in ratio shall be 1 Trade-Up qualified server to 1 HPE server.
  • This offer cannot be combined with Offer #1 Accelerated Server Buy Back Program.

Offer #3: HPE Superdome Trade-Up Program

By July 31, 2022, receive up to $2,000 Trade-Up amount depending on the Trade-Up manufacturer (either HPE or Competitor/non-HPE) toward the purchase of HPE Superdome or HPE Apollo.

This offer can now be redeemed by submitting a claim at www.hpe.com/ca/HPESuperdometradein.
Trade-Up Process Steps

  1. Complete the online request form if you have fewer than 5 servers. To request a quote for 5 or more servers please contact customer service.
  2. If your request will require a pickup at more than one location, you will need to enter a separate claim for each pickup location.
  3. The purchase Invoice must contain the following items: name and address of the End-user customer, name and address of Channel Partner (if not purchased from HPE), model and serial number of the qualifying new HPE units.
  4. In order to be eligible for the HPE Server Trade-Up program, the End-User must purchase qualifying new HPE replacement servers within 90 days before the date of this quote. If you have not purchased your new HPE Server, you may investigate the potential Trade-Up amount by sending the Trade-Up and HPE Server information to customer service.
  5. To submit a claim, select Start the Trade-Up process and complete the online process.
  6. You will be sent a registration confirmation email. Your request will then be reviewed and Trade-Up amount determined.
  7. If approved, you will be sent a registration approval email which will provide your Trade-Up amount. Also, you will be given a link to accept your Trade-Up amount, verify your pickup address, and confirm the mailing address for the check.
  8. Once you’ve finished the online process, you will be sent a confirmation email. The claim number listed in this confirmation email will now identify your claim thru the rest of the process.
  9. Next, you will be sent a Collection of Trade-Up equipment email which contains an Excel file. Please complete the Excel file with information around the pickup of your Trade-Up unit(s) and email back to us.
  10. Your pickup information will be forwarded to our Logistics team and an RMA# assigned to your pickup request.
  11. The carrier assigned to your pickup request will work with the site contact to setup a pickup date and time. The pickup of the Trade-Up unit(s) must take place within 90 days of the Trade-Up quote.
  12. Once the Trade-Up unit(s) have been received, payment will be issued via Trade-Up cash back check within 45 days with all payments made in US$.
  13. As this is a Program for Commercial Business customers (not individual consumers), all payments must be made to a Company and not an individual.

Start the Trade-Up process

Trade-Up Server Requirements

  1. Qualified Trade-Up servers include any server from HPE or any other manufacturer.
  2. Qualified Trade-Up servers must be replaced by new HPE servers.

Eligible New Server Models

HPE ProLiant DL160 Gen10HPE ProLiant DL180 Gen10HPE ProLiant DL325 Gen10
HPE ProLiant DL325 Gen10+HPE ProLiant DL345 Gen10+HPE ProLiant DL360 Gen10
HPE ProLiant DL365 Gen10+HPE ProLiant DL380 Gen10HPE ProLiant DL380 Gen10+
HPE ProLiant DL385 Gen10HPE ProLiant DL385 Gen10+HPE ProLiant DL560 Gen10
HPE ProLiant ML110 Gen10HPE ProLiant ML350 Gen10 
ProLiant DX Series:
Any ProLiant DX server  
Synergy Compute Module:
HPE Synergy 480 Gen10 Compute ModuleHPE Synergy 660 Gen10 Compute ModuleHPE Synergy Frame
HPE Apollo 2000 Gen10HPE Apollo 4510 Gen10 

Trade-Up Cash Back Amounts

Ratio of Trade-Up Servers to New Gen9 and Gen10 ServersCash Back Each for HPE Trade-Up ServersCash Back Each for non-HPE Rack & Tower Trade-Up ServersCash Back Each for non-HPE Blade Trade-Up Servers
1-to-1$ 100$ 200$ 300
2-to-1$ 75$ 150$ 250
4-to-1$ 50$ 100$ 200

For complete details and requirements, see the HPE Server Trade-Up Terms & Conditions.

HPE Storage Trade-Up Advantage Program

Promotion End: 2022-07-31

For a limited time, when you Trade-Up a qualifying Array and purchase qualifying HPE storage solution, you are eligible to receive a $100 per TB rebate.

HPE Superdome Trade-Up

Promotion End: 2022-07-31

HPE Hybrid IT Trade-Up Program

Promotion End: 2022-07-31
Buy qualified new servers and HPE pays CASH BACK plus shipping, handling and recycling for your qualified Trade-Up servers. Earn 2, 3 or 4 times as much cash back when you Trade-Up non-HPE servers!
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