HPE Trade-In Program - how circular economy pays off
HPE HPCAI Trade-Up Program
If you are a customer purchasing eligible HPE HPCAI Apollo products through an authorized HPE partner replacing qualified HPE competitior Compute products (Trade-Up) qualifying servers you are eligible to receive:
- $300 for every eligible HPE Apollo server purchased replacing qualified HPE products. Up to a maximum quantity of 60 servers per claim.
- $1,000 for every eligible HPE Apollo server purchased replacing qualified competitor products. Up to a maximum quantity of 60 servers per claim.
How does the Trade-Up program work?
- Before purchase, the seller creates an initial quote and submits the application for participation on behalf of the end-user customer.
- Please see here the list of eligible HPE Products.
- Specify new HPE products offered for purchase and corresponding used products for return to get a non-binding offer displayed.
- Provide Deal ID, Quote or Opportunity ID, seller and customer address and submits to HPE for approval.
- HPE confirms eligibility and final trade-in allowance with the approval of the application.
- After deal closure and delivery of the new HPE products, approved applications can be converted to a claim to request collection of trade-in products and payment of the refund amount.
- For claim validation you will be asked to upload the end-customer invoice and provision of a few HPE product details (serial numbers, product numbers, invoice number)
- To plan collection, return product information (dimensions and weights) must be provided.
- Pickup address and if applicable, special instructions for the collection.
- In case the seller receiving the payment a Transfer of Ownership document with end-customer signature must be uploaded.
- Read and accept the Terms & Conditions and submit the claim.
- After claim validation HPE will inform you on the collection arrangements and align the schedules with you.
- After receipt of the return products in the processing center HPE will issue the refund payment with the selected payment method (bank transfer).
What you will need?
In order to protect your data, your session with the web tool is time delimited (5 minutes) so we recommend that you have all details at hand before starting the process:
- to submit an application to participate
- Active HPE Deal ID, Quote or Opportunity ID
- New HPE product
- Return product, Model
- to raise a request for collection
- New HPE Product (scanned copy of customer invoice, serial numbers)
- If the seller receives the refund and not already provided with the application, the Transfer of Ownership document must be uploaded at this stage.
- Return product (brand, dimensions, weights)
- Postal address for check payment, or banking details
- Pickup address, site contact email address