HPE Aruba Networking
1,2,3 – New AP! Trade Up Program

Support

Terms & Conditions

Trade Up Program Overview

For a limited time, customers who purchase new AP-6xx and AP-7xx series to replace HPE Aruba Networking AP-1xx, AP-2xx, AP-3xx Series and selected competitor access points are eligible to participate.

Customers can receive up to a $110 credit per eligible Access Point (1:1 trade up) paid on a quarterly basis, with a minimum 50 units of trade up APs per order.

Customers will have the option to either self-decommission their legacy APs or leverage our HPE Asset Upcycling service to recycle their hardware in a secure, globally consistent, and environmentally responsible manner.

Exceptions: Purchases made in January 2025 will be eligible for full trade up rebates as a pre-release period exception and must be registered when the web portal opens on 01 February 2025.

Note: Public Sector customers who want to leverage trade up program will need to execute an assignment agreement giving all rights in old equipment to partner. Please see the program’s Terms & Conditions for more details.



How does the Trade Up program work?

  • Before purchase, the seller creates an initial quote and submits the application for participation on behalf of the end-user customer.
    • Please see here the list of eligible HPE Products.
    • Specify new HPE products offered for purchase and corresponding used products for return to get a non-binding offer displayed.
    • Provide Deal- / Offer-ID, seller and customer address and submits to HPE for approval.
    • HPE confirms eligibility and final trade up allowance with the approval of the application.
    • Please note, Trade Up program registrations require an approved quote number to be included, submissions without an approved quote will be rejected. Customer discounting levels may exclude the ability to include Trade In rebates. Any discount modifications will rescind the initial approval and require resubmission and approval review.
  • After deal closure and delivery of the new HPE products, approved applications can be converted to a claim to request collection of trade up products and payment of the refund amount.
    • For claim validation you will be asked to upload the end-customer invoice and provision of a few HPE product details (serial numbers, product numbers, invoice number)
    • To plan collection, return product information (dimensions and weights) must be provided.
    • Pickup address and if applicable, special instructions for the collection.
    • In case the seller receiving the payment a Transfer of Ownership document with end-customer signature must be uploaded.
    • Read and accept the Terms & Conditions and submit the claim.
  • After claim validation HPE will inform you on the collection arrangements and align the schedules with you.
  • After receipt of the return products in the processing center HPE will issue the refund payment with the selected payment method (bank transfer).

What you will need?

In order to protect your data, your session with the web tool is time delimited (5 minutes) so we recommend that you have all details at hand before starting the process:

  • to submit an application to participate
    • Active HPE Offer ID or Deal ID
    • New HPE product
    • Return product, Model
  • to raise a request for collection
    • New HPE Product (scanned copy of customer invoice, serial numbers)
    • If the seller receives the refund and not already provided with the application, the Transfer of Ownership document must be uploaded at this stage.
    • Return product (brand, dimensions, weights)
    • Postal address for check payment, or banking details
    • Pickup address, site contact email address

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