HPE Aruba Networking
Data Center Networking CX Switch Trade-Up Program

Support

Terms & conditions

Data Security

Trade-Up Program Overview

For a limited time, customers who purchase HPE Aruba Networking CX 8325/8360/9300/10000 switches to replace qualified Cisco Nexus 9000, 5000, 3000, 2000 or Juniper QFX 5100/5100 or Arista 7130/7280/7300/7304/7308/7500/7304/7308 switches are eligible to participate.

Customers can receive up to a ¥ 747,200 credit per eligible switch (like-for-like, 1:1 trade-up) and an additional ¥ 149,440 credit for each HPE Aruba Networking 100G/400G transceiver they purchase as part of the solution.

Customers will have the option to either self-decommission their legacy switches or leverage our HPE Asset Upcycling service to recycle their hardware in a secure, globally consistent, and environmentally responsible manner.




How does the Trade-Up program work?

  • Before purchase, the seller creates an initial quote and reviews the quote’s compliance with Trade-Up Program. Seller must review quote’s compliance with an HPE Sales Team and an HPE Regional Product Line Manager.
    • Please see here the list of Eligible Products, Rules and Thresholds Document.
    • Specify new HPE products offered for purchase and corresponding used products for return to get a non-binding offer displayed.
    • Provide Deal- / Offer-ID, seller and customer address and submits to HPE for approval.
    • HPE confirms eligibility and final trade-in allowance with the approval of the application.
  • After deal closure and delivery of the new HPE products, approved applications can be converted to a claim to request collection of trade-in products and payment of the refund amount.
    • For claim validation you will be asked to upload the end-customer invoice and provision of a few HPE product details (serial numbers, product numbers, invoice number)
    • To plan collection, return product information (dimensions and weights) must be provided.
    • Pickup address and if applicable, special instructions for the collection.
    • In case the seller receiving the payment a Transfer of Ownership document with end-customer signature must be uploaded.
    • Read and accept the Terms & conditions and submit the claim.
  • After claim validation HPE will inform you on the collection arrangements and align the schedules with you.
  • After receipt of the return products in the processing center HPE will issue the refund payment with the selected payment method (bank transfer).

What you will need?

In order to protect your data, your session with the web tool is time delimited (5 minutes) so we recommend that you have all details at hand before starting the process:

  • to submit an application to participate
    • Active HPE Offer ID or Deal ID
    • New HPE product
    • Return product, Model
  • to raise a request for collection
    • New HPE Product (scanned copy of customer invoice, serial numbers)
    • If the seller receives the refund and not already provided with the application, the Transfer of Ownership document must be uploaded at this stage.
    • Return product (brand, dimensions, weights)
    • Banking details
    • Pickup address, site contact email address

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