HPE Networking
“In For the Element” Competitive Trade-In Program

Support

Terms & Conditions

Trade In Program Overview

For a limited time, customers who purchase new HPE Networking CX and EX Switches or HPE Juniper Networking EX Switches to replace select competitor switches are eligible to participate.

Customers can receive up to a $1,500 USD rebate per eligible Switch (1:1 trade-in).

Customers will have the option to either self-decommission their legacy Switches or use our HPE Recycling program to recycle their hardware in a secure, globally consistent, and environmentally responsible manner.

 

Note:

  1. For Public Sector customers using the trade-in program, additional requirements may exist to self-decommission or recycle through a partner. Please see the program’s Terms & Conditions for more details.
  2. Rebates are paid in US Dollars/as equivalent in local currency.


Benefits of HPE Networking switches

HPE Networking switches serve as the workhorse for the HPE Self-driving Network.

  • Prepare your network to handle AI workloads, Wi-Fi 7 (or future Wi-Fi 8), and high performance, latency-sensitive applications with our line-rate performance, high-density, and ruggedized form factors.
  • Enhance resiliency and uptime with in-service software upgrades, virtual switch upgrades, and hot-swappable power supplies.
  • Boost network troubleshooting and alerts using real-time insights, alarms, and agent-based actions with built-in network analytics engines.
  • Unleash AI-powered operations with HPE Marvis Copilot as your AI assistant for HPE Mist and HPE Aruba Central cloud platforms.
  • Enhance your zero trust network security architecture with application visibility and control delivered on the switch – alongside colorless port controls, MACSec, TLS 1.3, and more.
  • For more information, please refer to the Why Upgrade guides on HPE.com

How does the Trade In program work?

  • Before purchase, the reseller creates an initial quote and submits the application for participation on behalf of the end-user customer.
    • Please see here the list of eligible HPE Products.
    • Specify new HPE products offered for purchase and specify the corresponding trade-in (used) products for return to get a non-binding offer displayed.
    • Provide Deal- / Offer-ID, seller address, customer address, device name, serial number, by submitting to the HPE trade-in webpage for approval.
    • HPE confirms eligibility and final trade-in allowance with the approval of the application.
    • Please note, Trade In program registrations require an approved quote number to be included, submissions without an approved quote will be rejected. Customer discounting levels may exclude the ability to include Trade In rebates. Any discount modifications will rescind the initial approval and require resubmission and approval review.
  • After deal closure and delivery of the new HPE products, approved applications can be converted to a claim to request collection of trade in products and payment of the refund amount.
    • For claim validation you will be asked to upload the end-customer invoice and provision of a few product details of your existing hardware (serial numbers, product numbers, invoice number).
    • To plan collection, the return product information (dimensions and weights) must be provided.
    • Pickup address, and if applicable, special instructions for the collection.
    • In case the seller receiving the payment a Transfer of Ownership document with end-customer signature must be uploaded.
    • Read and accept the Terms & Conditions and submit the claim.
  • After claim validation HPE will inform you on the collection arrangements and align the schedules with you. All devices need to be returned within 180 days of application approval.
  • After receipt of the return products in the processing center HPE will issue the refund payment with the selected payment method (bank transfer).
    Note: Public sector customers will receive credit rebates through their resellers (at the discretion of the reseller / agreed upon terms).

What will you need?

In order to protect your data, your session with the web tool is time delimited (5 minutes) so we recommend that you have all details at hand before starting the process:

  • to submit an application to participate
    • Active HPE Offer ID or Deal ID
    • New HPE product
    • Return product, Model
  • to raise a request for collection
    • New HPE Product (scanned copy of customer invoice, serial numbers)
    • If the seller receives the refund and not already provided with the application, the Transfer of Ownership document must be uploaded at this stage.
    • Return product (brand, dimensions, weights)
    • Banking details
    • Pickup address, site contact email address

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